Privacy Policy
Last Updated: [Insert Date, e.g., May 2026]
We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and shop on our BigCommerce store.
This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We collect personal data that you provide directly to us when you make a purchase, create an account, or contact our customer support.
- Identity Data : Name, surname, and title.
- Contact Data: Billing address, delivery address, email address, and telephone number.
- Financial Data: Payment card details and payment account details.
(Note: Payments are securely processed directly via Stripe; we do not store your full credit card numbers on our servers).
- Transaction Data : Details about payments to and from you, and other details of products you have purchased from us.
- Technical Data : Internet Protocol (IP) address, browser type and version, time zone setting, location, browser plug-in types, operating system, and platform.
2. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data for the following purposes:
- To Process Orders : To manage and deliver your purchases, process payments (via Stripe), and provide you with order updates.
- Customer Support : To respond to your inquiries, requests, or product return claims.
- Marketing (With Consent) : To send you updates about our new fashion accessories, promotional offers, and discounts if you choose to opt-in to our newsletter.
- Legal Obligations : To comply with tax laws, fraud prevention, and UK trading standards.
3. Sharing Your Personal Data
We do not sell your personal data. To run our online store effectively, we share your data with trusted third-party service providers who help us operate:
- BigCommerce : Our e-commerce platform host.
- Stripe / Google Pay : Our secure payment processing gateways to handle your transactions safely.
- Shipping & Courier Companies : To deliver your hats, bags, belts, and accessories to your UK address.
- Email Marketing Providers : To send you transaction emails and newsletters (if subscribed).
All third parties are required to respect the security of your personal data and to treat it in accordance with the law.
4. International Data Transfers
As we operate internationally, your data may be transferred to and stored outside of the United Kingdom (UK) to fulfill your orders.
We ensure that your data is protected by making sure our service providers (like BigCommerce and Stripe) utilize approved secure data
transfer mechanisms compliance with UK GDPR laws.
5. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, accessed in an
unauthorised way, altered, or disclosed. Access to your personal data is restricted to employees and trusted partners who have
a business need to know.
6. Your Legal Rights (UK GDPR)
Under the UK GDPR, you have rights in relation to your personal data, including the right to :
- Request access to your personal data.
- Request correction of any inaccurate or incomplete data we hold about you.
- Request erasure ("the right to be forgotten") of your personal data under certain conditions.
- Object to processing or request restriction of processing your data.
- Withdraw consent at any time where we are relying on consent to process your personal data (e.g., unsubscribing from newsletters).
To exercise any of these rights, please contact us at [customerservice.streetstyle@gmail.com].
7. Cookies
Our website uses cookies to enhance your shopping experience, remember items in your shopping cart, and analyze our traffic.
You can set your browser to refuse all or some cookies, but please note that some parts of this website may become inaccessible or not function properly.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Protection representative :
- Store Name : [streetstyle]
- Email Address: [customerservice.streetstyle@gmail.com]
- Contact Form: [https://streetstyle.mybigcommerce.com/]
- Operating Hours : Monday – Saturday, 9:00 AM - 5:00 PM (ICT / Bangkok Time)
- Response Time : Within 12 - 24 hours.
Inquiries sent on Sundays or Public Holidays will be addressed starting the following Monday. We appreciate your patience as we work across different time zones to assist you.
